Sunday, February 1, 2009

Back By Popular Demand...


More exciting stories from the front lines of customer service!!!!

My Bloody Valentine- Seems pretty straightforward and simple, but....
"Can I get three for Bloody?"
"2 for the scary movie."
And as a bonus...we did not show My Bloody Valentine in 3-D and we posted signs letting people know our version was in 2-D.
Actual conversation between 2 customers:
"So, what's Bloody Valentine in 3-D?"
"It's not in 3-D, it's in 2-D. That's half of 3-D."
"Oh, that makes sense."

Notorious:
"2 for Biggie Smalls."
"4 fo' Biggie."
"3 for the Rapper."
"2 for Notorious B.I.G."
"3 for Chris Wallace." (Actually had to check on that one. Gotta give them points for knowing his name.)
"1 for No,no,notorious." (Not a stutter...think Duran Duran.)

Not Easily Broken:
"2 for Broke."
"4 for the Broken movie."
"3 for T.D. Jakes." (Nice director reference, 2 extra points.)
"3 for Ain't Broken."

Now, some other random goodies...

A young lady walked up to my employee and asked for an application. Employee will be E and customer will be C:
C: "Hey, you hiring?"
E: "Yes, we're accepting applications, but we are currently out of paper ones so you will need to apply online."
C: "Can I just get an application from somewhere else?"
E: "Excuse me?"
C: "Well, can't I just get one from another store somewhere, fill it out and bring it here? Won't that work?"
E: "No, it needs to be one of ours."
C: "Mmm hmm."

Never quite figured that one out. Never have I had someone ask to fill out another application from a completely different business and then turn it in to us. Sometimes, the little mouse in my head stops spinning the wheel, throws his little paws up and just says 'I'm done for now," shutting down my ability to process what some people say to me. This was one of those times...and it was probably for the best. I can appreciate someone's desire to get a job, but for the love of God, avoid stamping "I am an idiot" to your forehead when talking to a potential employer.

And now, Godfather's Helpful Hint Section:

Do not EVER call an officer or a manager a racist. They hate that. This is why I respect law enforcement...they have guns, can ruin your evening, have nightsticks and are surprisingly nice if you don't purposely be an apathetic ass who doesn't give a shit about anyone but yourself and start running your mouth to look cool in front of your friends who will most likely be in prison in 4 years.

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